Santech IT Technology Partner
Ref. MST-PROP-2026-V1
Issued 2 September 2026

Commercial Proposal & Service Level Agreement

Centralized Distribution & Financial Management System

Prepared exclusively for New M.S Tyre Traders
Client — New M.S Tyre Traders
Provider — Santech IT
Status — Presented for Sign-Off
1. Executive Summary & Solution Scope

This proposal covers the end-to-end design, database architecture, multi-branch operations, and live deployment of the custom New M.S Tyre Traders Distribution Platform.

The system unifies tyre inventory, AI invoice extraction, lorry loading and unloading logistics, weekly rep route beats, three-way purchase order supplier reconciliation, customer credit ledgers, cheque bounce risk forecasting, and automated WhatsApp notifications into a single high-performance platform.

2. Included Core Modules & Features
2.1 Multi-Branch Management & Role-Based Governance.

Modular multi-branch management supporting individual depots, fleet units, staff logins, and centralized Head Office oversight with zero hardcoded branch limits.

2.2 AI Vision Invoice OCR Scanner.

Automated vision OCR extracting tyre sizes, ply ratings, discounts, and net bill amounts directly from photographed bills without manual re-typing.

2.3 Unified Global Credit Controller & 30/60/90 Aging.

Consolidates customer debt across all branches into one real-time credit limit, with automated hard stops at 90%+ utilization and aging bucket tracking.

2.4 Cheque Vault & AI Bounce Risk Predictor.

Tracks post-dated cheques from receipt to bank presentation and clearance, calculating customer bounce probabilities and 30-day liquidity cash flow forecasts.

2.5 Lorry Fleet Logistics & Morning Dispatch Sheets.

Digital loading sheets, vehicle tonnage tracking, and depot gate reconciliation to eliminate transport shortages.

2.6 Sales Rep Route Beats & Customer Stop Tracking.

Weekly Monday–Sunday sales beat schedules, customer visit logs, mandatory skip-reason tracking, and end-of-day warehouse unloading verification.

2.7 3-Way Supplier Purchase Order Reconciliation.

Contracted supplier price and quantity matching to catch supplier overbilling and quantity shortages before payments are released.

2.8 Inventory & Inter-Branch Stock Transfers.

Real-time multi-depot inventory tracking by size and brand, with formalized inter-branch stock movement workflows and in-transit sign-offs.

2.9 Executive Approvals & Immutable Audit Trail.

1-click digital manager authorization for extra discounts and credit overrides, backed by compliance-grade immutable audit logs.

2.10 Financial Intelligence & Customer Statement Portal.

Real-time Branch P&L, staff discount leakage audits, and a secure mobile self-service statement link (/statement) for dealers.

2.11 Real-Time WhatsApp Notifications & Alerts.

Automated pre-deposit cheque reminders, instant payment receipts, digital invoice dispatch, and branch manager risk alerts via WhatsApp.

3. Commercial Terms & Special Approval Pricing

Complete turnkey solution, inclusive of database configuration, user onboarding, and live cloud deployment.

Standard project investment: LKR 150,000
Special Partnership Concession Applied (- LKR 40,000)
Approved Total Price
LKR 110,000
Milestone payment structure
MilestoneAmount
3.1   Advance depositPayable upon agreement sign-off, to initiate system architecture and core setup. LKR 30,000
3.2   Delivery & go-livePayable upon full system deployment, database setup, and user onboarding. LKR 40,000
3.3   Post-dated chequeIssued as a 3-month post-dated cheque at final delivery. LKR 40,000
3.4 Interactive demo milestone. A working prototype and live interactive demonstration will be delivered within a few days of receiving the advance payment (LKR 30,000), allowing management review, staff testing, and workflow validation prior to final go-live.
4. Official Banking & Remittance Details
Bank nameCommercial Bank
Account number8027752285
Account holderMAKP ISHANGA MALLAWAARACHCHI
Direct contact / WhatsApp0741221301
Technology agency portalsantechit.net
5. Service, Hosting & Maintenance Policies
5.1 Year 1 — 100% Free Hosting & Edits.

Server hosting, SSL certificates, continuous security monitoring, and unlimited minor adjustments are provided completely free of charge for the first 12 months.

5.2 Year 2 Onward — Hosting & Infrastructure Maintenance.

From Year 2 onwards, ongoing server hosting, system updates, automated daily backups, and maintenance continue at an affordable fixed rate of LKR 20,000 per year.

5.3 Year 2 Onward — Custom Feature Edits.

Year 1 includes free feature refinements. From Year 2 onward, any major custom module additions will be quoted transparently based on agreed scope, prior to execution.

5.4 Data Sovereignty & Intellectual Property.

New M.S Tyre Traders retains 100% full, exclusive ownership of all data, dealer records, invoices, and MariaDB operational records, with zero vendor lock-in.

6. Mutual Safeguards & Warranties
  1. Lifetime bug warranty. Any system defects or bugs in delivered features will be corrected promptly at zero additional cost.
  2. 99.9% uptime guarantee. High-availability cloud infrastructure with automated daily database backups.
  3. Strict non-disclosure. Absolute privacy regarding dealer pricing, margin percentages, and customer contact data.
7. Proposal Approval & Digital Sign-Off

By approving this proposal, New M.S Tyre Traders authorizes commencement of the project under the agreed LKR 110,000 terms and the milestone payment schedule set out in Clause 3.

✓ Proposal Approved and Recorded.

AUTHORIZED SIGNATORY
DATE OF APPROVAL

Proceed to management portal →